Returns & Refunds

Returns and exchanges

We want every Take Profit piece to arrive in the condition you expect. You may request a return within 14 days of delivery.

Return eligibility

Items must be unworn, unwashed, free from fragrance or marks, and returned with their original tags and packaging. Items showing signs of wear or damage after delivery cannot be accepted.

Non-returnable items

Personalised items, gift cards, final-sale products and hygiene-sensitive items cannot be returned unless they arrive faulty or incorrect.

Starting a return

Contact us through the Contact page with your order number, the item you wish to return and the reason for the request. Do not send a parcel before receiving return instructions.

Refunds

Approved refunds are issued to the original payment method after the returned item has been inspected. Original shipping charges are not refundable unless the order arrived faulty, damaged or incorrect. Bank processing times can vary after a refund is issued.

Faulty or incorrect orders

If an item arrives damaged, faulty or different from what you ordered, contact us promptly and include clear photographs so we can resolve the issue.